Our Promise to Our Customers

At The Insulation-Heating & Cooling Group, our customers are our top priority. Big or small, our entire team strives for 100% satisfaction on every job. In order to continually achieve the best level of service available in Southern and Central New Jersey, we promise to follow the customer pledge below:

We Respect Your Time

We know that you are busy, and the last thing that you want to do is wait around for a technician that is running late. We promise to be on time, every time.

We Respect Your Home

Our technicians will leave your home as clean – or cleaner! – than they found it. They wear booties on their feet, work on tarps and mats, and always clean any mess that may occur during the job.

Our Entire Team is Comprised of Experts

All of our technicians are highly-trained professionals. Our entire staff is BPI accredited – this accreditation is extremely important. BPI accreditation shows a commitment to the highest possible standards in our field.

Friendly + Helpful

From the moment you call in to schedule service until the end of your job, you’ll deal with friendly employees that take the time to get to know you, address your concerns and ensure that you are completely satisfied with our services.

100% Customer Satisfaction

If you aren’t 100% happy with your service, we aren’t either. At The Insulation-Heating & Cooling Group we’ll take the necessary steps to make sure that your experience with our company ends with your complete satisfaction.